Privacy Policy

1. Introduction

VytalWatch AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our remote patient monitoring platform.

We comply with the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and other applicable privacy laws.

2. Information We Collect

Personal Information

• Name, email address, phone number
• Date of birth and demographic information
• Healthcare provider information
• Insurance and billing information

Health Information (PHI)

• Vital signs (blood pressure, glucose, weight, etc.)
• Medical history and conditions
• Medication information
• Care plans and treatment notes

Technical Information

• Device information and identifiers
• IP address and browser type
• Usage data and analytics

3. How We Use Your Information

• Healthcare Services: To provide remote patient monitoring and communicate with your care team
• AI Analysis: To generate health insights and predictive alerts using artificial intelligence
• Communications: To send notifications, reminders, and important updates
• Billing: To process payments and generate invoices
• Improvement: To improve our services and develop new features
• Compliance: To comply with legal obligations and healthcare regulations

4. Data Sharing

We may share your information with:

• Healthcare Providers: Your designated care team and healthcare organizations
• Service Providers: Third-party vendors who assist in operating our platform (under strict confidentiality agreements)
• Legal Requirements: When required by law or to protect our legal rights

We never sell your personal or health information to third parties.

5. Data Security

We implement industry-standard security measures including:

• 256-bit AES encryption for data at rest and in transit
• Multi-factor authentication
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• HIPAA-compliant data centers

6. Your Rights

You have the right to:

• Access your personal and health information
• Request corrections to inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your data in a portable format
• File a complaint with regulatory authorities

7. Data Retention

We retain your health information for the period required by applicable healthcare regulations (typically 6-10 years). Account information is retained while your account is active and for a reasonable period thereafter.

8. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact our Privacy Officer: