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Terms of Service

Last updated: January 15, 2026

1. Acceptance of Terms

By accessing or using VytalWatch AI ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

VytalWatch AI provides a remote patient monitoring platform that enables healthcare providers to monitor patient vital signs, receive AI-powered insights, and manage patient care remotely. The Service includes:

  • Vital signs data collection and monitoring
  • AI-powered health analytics and alerts
  • Secure messaging between patients and providers
  • Care coordination tools
  • Billing and reimbursement management

3. Medical Disclaimer

Important Notice

VytalWatch AI is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified healthcare provider with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking it because of information provided by the Service.

In case of a medical emergency, call 911 or your local emergency services immediately.

4. User Accounts

To use the Service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be at least 18 years old (or have parental consent)

5. Subscription and Payment

The Service is offered on a subscription basis. By subscribing, you agree to pay the applicable fees as described in our pricing. Subscriptions automatically renew unless cancelled before the renewal date.

  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Upload malicious code or content
  • Impersonate another person or entity
  • Share account credentials with unauthorized users

7. Intellectual Property

The Service and its original content, features, and functionality are owned by VytalWatch AI and are protected by international copyright, trademark, and other intellectual property laws.

8. HIPAA Compliance

For healthcare providers subject to HIPAA, we will enter into a Business Associate Agreement (BAA) as required. We maintain HIPAA compliance through administrative, physical, and technical safeguards to protect Protected Health Information (PHI).

9. Limitation of Liability

To the maximum extent permitted by law, VytalWatch AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

10. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes via email or through the Service. Your continued use after changes constitutes acceptance of the new Terms.

12. Contact Information

For questions about these Terms, contact us at:

Email: legal@vitalwatch.ai

Phone: 1-800-VITAL-AI

Address: 123 Healthcare Ave, San Francisco, CA 94102